Welcome

Pharmacy Hours

Monday-Friday 9AM-6PM    •   Phone: 855-790-0100    •   Fax: 267-861-0862    •   Email: info@chemistryrx.com 

During business hours the following are available: 

Fill and Refill Your Prescription 

[Need to add information here about the initial fill >> example, we will contact you when we receive a prescription/you may contact us if your doctor sent a prescription, etc.] You will be contacted by a team member 5 – 7 days prior to your refill date. If you would like to contact us for a refill, you can call us and speak to a coordinator or pharmacist to process your refill requests. If needed, we will assist you with a process to refill a prescription which would otherwise be limited by your prescription benefit plan.  

Prescription Transfers 

If you feel that our pharmacy is unable to meet your needs, we can transfer your prescription to the appropriate pharmacy of your choice. Please call us. 

If our pharmacy can no longer service your medication, a pharmacist will transfer your prescription to another pharmacy. We will inform you of this transfer of care. 

Adverse Drug Reactions   

If you are experiencing adverse effects to the medication please contact your doctor or the our Pharmacy as soon as possible

Drug Substitution Protocols 

From time to time it is necessary to substitute generic drugs for brand name drugs. This could occur due to your insurance company preferring the generic be dispensed or to reduce your copay. If a substitution needs to be made, a team member will contact you prior to shipping the medication to inform you of the substitution.  

Proper Disposal of Unused Medications: 

For instructions on how to properly dispose of unused medications, check with your local waste collection service. You can also check the following websites for additional information:  

http://www.fda.gov/forconsumers/consumerupdates/ucm101653.htm 

http://www.fda.gov/drugs/resourcesforyou/consumers/buyingusingmedicinesafely/ensuringsafeuseofmedicine/safedisposalofmedicines/ucm186187.htm 

Proper Disposal of Sharps 

Place all needles, syringes, and other sharp objects into a sharps container. This will be provided by the Pharmacy if you are prescribed an injectable medication.  

Drug Recalls 

If your medication is recalled, the specialty pharmacy will contact you, with further instructions, as directed by the FDA or drug manufacturer. 

Drug Substitution Protocols 

From time to time it is necessary to substitute generic drugs for brand name drugs. This could occur due to your insurance company preferring the generic be dispensed or to reduce your copay. If a substitution needs to be made, a team member will contact you prior to shipping the medication to inform you of the substitution.  

Emergency & Disaster Preparedness Plan

In the event of an emergency, please call 911.

Chemistry Rx has a comprehensive emergency preparedness plan in case a disaster occurs. Disasters may include fire to our facility, chemical spills in the community, hurricanes, snow storms, tornadoes and community evacuations. Our primary goal is to continue to service your prescription care needs. When there is a threat of disaster or inclement of weather in the local area Chemistry Rx will contact you prior to any atrocities the city may encounter, however if there will be a threat of disaster or inclement of weather in an area you reside which is outside of the tri–state area it is your responsibility to contact the pharmacy prior to the occurrence (if permissible). This process will ensure you have enough medication to sustain you.  

Chemistry Rx will utilize every resource available to continue to service you. However, there may be circumstances where Chemistry Rx cannot meet your needs due to the scope of the disaster. In that case, you must utilize the resources of your local rescue or medical facility. Please read the guide below to aide you in the case of an emergency or disaster: 

The pharmacy will call you 3-5 days before an inclement weather emergencies such as a snowstorm utilizing the weather updates as point of reference 

If you are not in the tristate area and are aware you will be experiencing inclement weather you are responsible for calling the pharmacy 3-5 days before the occurrence.  

The pharmacy will send your medication via courier or UPS next day delivery during any suspected inclement weather emergencies. 

If the pharmacy cannot get your medication to you before an inclement weather emergency occurrence the pharmacy will transfer your medication to a local specialty pharmacy so you do not go without medication. 

If a local disaster occurs and the pharmacy cannot reach you or you cannot reach the pharmacy, please listen to your local news and rescue centers for advice on obtaining medication. Visit your local hospital immediately if you will miss a dose. 

The pharmacy recommends all patients leave a secondary emergency number.  

If you have an emergency that is not environmental but personal and you need your medication, please contact the pharmacy at your convenience and we will aide you.  

Hand Washing [ADD COVID INFO HERE< WEAR A MASK ETC.] 

The most important step to prevent the spread of germs and infections is hand washing. Wash your hands often. Be sure to wash your hands each time you: 

• Touch any blood or body fluids 
• Touch bedpans, dressings, or other soiled items 
• Use the bathroom or bedpan 
• If you are coughing, sneezing, or blowing your nose, clean your hands often. Before you eat, always clean your hands. 
• Here’s how you should clean your hands with soap and water: 
• Wet your hands and wrists with warm water. 
• Use soap. Work up a good lather, and rub hard for 15 seconds or longer. 
• Rinse your hands well. 
• Dry your hands well. 
• Use a clean paper towel to turn off the water. Throw the paper towel away. 
• Here’s how you should clean your hands with hand sanitizers (waterless hand cleaners): 
• For gel product use one application. 
• For foam product use a golf-ball size amount. 
• Apply product to the palm of your hand. 
• Rub your hands together. Cover all surfaces of your hands and fingers until they are dry. 

Home Safety Information 

Here are some helpful guidelines to help you keep a careful eye on your home and maintain safe habits. The safe way is’ always the right way to do things.  Shortcuts may hurt. Correct unsafe conditions before they cause an accident. Take responsibility. Keep your home safe. Keep emergency phone numbers handy. 

Medication 

• If children are in the home, store medications and poisons in childproof containers and out of reach. 
• All medication should be labeled clearly and left in original containers. 
• Do not give or take medication that were prescribed for other people. 
• When taking or giving medication, read the label and measure doses carefully. Know the side effects of the medication you are taking. 
• Throw away outdated medication by pouring down a sink or flushing down the toilet. 

Mobility Items 

• When using mobility items to get around such as; canes, walkers, wheelchairs or crutches you should use extra care to prevent slips and falls. 
• Use extreme care to avoid using walkers, canes or crutches on slippery or wet surfaces. 
• Always put the wheelchairs or seated walkers in the lock position when standing up or before sitting down 
• Wear shoes when using these items and be try to avoid obstacles in your path and soft and uneven surfaces. 

Slips and Falls 

• Slip and falls are the most common and often the most serious accidents in the home. Here are some things you can do to prevent them in your home. 
• Arrange furniture to avoid an obstacle course 
• Install handrails on all stairs, showers, bathtubs and toilets. 
• Keep stairs clear and well lit. 
• Place rubber mats or grids in showers and bath tubs. 
• Use bath benches or shower chairs if you have muscle weakness, shortness of breath or dizziness. 
• Wipe up all spilled water, oil or grease immediately. 
• Pick up and keep surprises out from under foot including electrical cords & rugs. 
• Keep drawers and cabinets closed 
• Install good lighting to avoid groping in the dark. 

Lifting 

• If it is too big, too heavy or too awkward to move alone -GET HELP.  Here are some things you can do to prevent low back pain or injury. 
• Stand close to the load with your feet apart for good balance. 
• Bend your knees and /1straddle” the load. 
• Keep your back as straight as possible while you lift and carry the load. 
• Avoid twisting your body when carrying a load. 
• Plan ahead – clear your way. 

Electrical Accidents 

• Watch for early warning signs; overheating, a burning smell, sparks. Unplug the appliance and get it checked right away.  Here are some things you can do to prevent electrical accidents. 
• Keep cords and electrical appliances away from water. 
• Do not plug cords under rugs, through doorways or near heaters. Check cords for damage before use. 
• Extension cords must have a big enough wire for larger appliances. 
• If you have a broken plug outlet or wire, get it fixed right away. 
• Use a ground on 3-wire plugs to prevent shock in case of electrical /1 fault.” 
• Do not overload outlets with too many plugs. 
• Use three-prong adapters when necessary. 

Smell Gas? 

• Open windows and doors. 
• Shut off appliance involved. You may be able to refer to the front of your telephone book for instructions regarding turning off the gas to your home. 
• Don’t use matches or turn on electrical switches. 
• Don’t use telephone – dialing may create electrical sparks. 
• Don’t light candles. 
• Call Gas Company from a neighbor’s home. 
• If your gas company offers free annual inspections, take advantage of them. 

Fire 

Pre-plan and practice your fire escape. Look for a plan at least two ways out of your home. If your fire exit is through a window, make sure it opens easily. If you are in an apartment, know where the exit stairs are located. Do not use the elevator in a fire emergency. You may notify the fire department ahead of time if you have a disability or special needs. Here are some steps to prevent fires: 

• Install smoke detectors. They are your best early warning. Test frequently and change the battery every year. 
• If there is oxygen in use, place a “No Smoking” sign in plain view of all persons entering the home. 
• Throw away old newspapers, magazines and boxes. 
• Empty wastebaskets and trashcans regularly. 
• Do not allow ashtrays or toss matches into wastebaskets unless you know they are out. Wet down first or dump into toilet. 
• Have your chimney and fireplace checked frequently.  Look for and repair cracks and loose mortar.  Keep paper, wood and rugs away from area where sparks could hit them. 
• Be careful when using space heaters. 
• Follow instructions when using heating pad to avoid serious burns. 
• Check your furnace and pipes regularly. If nearby walls or ceilings feel hot, add insulation. 
• Keep a fire extinguisher in your home and know how to use it. 

If you have a fire or suspect fire:

• Take immediate action per plan -Escape is your top priority. 
• Get help on the way – with no delay. CALL 9-1-1. 
• If your fire escape is cut off, close the door and seal the cracks to hold back smoke. Signal help from the window.